Career Guide - A collection of articles in Indonesian Career

By Cynthia Lo
Lynnette Lee has just transferred from another department in an electronic trading company. Previously, he got a rumor that the new boss was not a friendly. Apparently it's true, his boss looked less communicative and Lynnette face difficulties in fulfilling the tasks given to him by superiors that. Not long after Lynnette trying to decide to find a new job as the easiest way out. He resigned after working for 2 months with feeling depressed.

In the working world, many people argue that managing employees (managing people), is only intended for the boss to his subordinates. Not many people realize that the working relationship with superiors also need to be managed. Manage the working relationship with superiors is similar to managing relationships with your customers. These two things are related to human management and good relations. Not many people realize the importance of having good relations with superiors. Actually, the supervisor plays an important role in one's career advancement. For subordinates, his boss is the person who salary increases and promotions. On the other hand, superior-subordinate relations are tense causing a working atmosphere that is not prosperous and career development opportunities to be blocked, especially for subordinates. So, how do I build a superior-subordinate relationship is mutually beneficial? Let us start from some basic steps below:


Your work with the Good Work and Obey Rules
Work smart and finish your job properly. Show initiative and opened your responsibility. It is important to properly identify your company and comply with company policies. You will not be out of office (for official business) at 09:15 hours in the morning when your company starts from 09:00 am until 6:00 pm.

Understand How to Work Your boss
It is important to understand the workings of your boss. Find out if he emphasizes the practical aspects or on the values of the depth in detail. Work smart and finish your duty as directed by your superiors. If your boss likes things simple and practical, do not give it detailed things. Because of your own in the long term that will be increasingly frustrated. Then, find out what his expectations of you. Communicate with your boss and ask for continuous feedback if necessary. Meet the expected goals boss was proved to be very important.

Work As Part of Company
How does your department workis reflected the superior and subordinate . When the department you work together, the credibility of the entire personnelnya increases. Be professional and consider the department as a whole. Working together was with you and your colleagues developed as a unity. To achieve the success of a department or company, it takes team work and not work alone.

Interview 101 Revised & Making a great first impression

By.jobstreet.com

You brush up on your interview know-how constantly and put it to actual use. So why the drought in offers? Because most of the advice you’vie been getting has been handed down from generation to generation, and some no longer apply in a work environment that is seeing dramatic shifts in step with modern times. Indeed, what may be desirable candidate qualities a few years ago may today be stale and ineffective. Here, we give you the latest rules on the interview front:

1. Drop the long-term perspective. A typical question once thrown at candidates was, “Describe yourself five years from now.” You were supposed to respond that you hoped to grow with the company and assume increasing responsibility over the years. Now with business fortunes rocked by uncertainties, employers want workers who can make a big impact and produce fast results. They need someone who can speed up company turnaround and introduce winning concepts. Thus, be prepared for such posers as: “Tell me how you plan to improve the performance of your team within six months.”

2. Demonstrate a team outlook. Before, you were merely expected to know more about the ins and outs of the position than your competitors. Now, being head and shoulders above the rest in hard knowledge and solid experience is no longer enough. Hiring managers need people who possess the emotional intelligence to deal with a variety of personalities and situations. To make an impression, show the interviewer you have not just the hard skills but the soft skills as well, including flexibility, diplomacy, judgment and communication abilities.

3. Learn from the past. Employers used to search for someone who was always right. Nowadays, they know that to never err is to play safe—and to lose great opportunities because of the fear of making mistakes. Be ready to come up with convincing reasons to such queries: “What was your greatest mistake in the past and how did you solve it?” How well you can explain the rationale behind your choice, the factors that led to the debacle and the lessons you have extracted from the experience and applied afterward will convince the employer that you have the experience to deal with adversity. More than that, you have the courage to make decisions and take calculated risks for greater returns.

Making a great first impression

by Regina Gozar-Posadas

It’s said that body language makes the biggest impact on the meaning of the message, followed by the tone of voice, and finally, by the words itself. This holds true particularly in the interview, where the first few minutes you spend with a potential employer can spell the success or failure of your application. If this were not so, employers would be hiring applicants merely on the strength of their resumes or test results. It’s thus vital to make a favorable first impression. To do that:

Be punctual.
You might as well kiss the job goodbye if you come in late for the interview, clothes drenched in sweat and hair sticking out in different places. Give extra time for traffic, parking, bad weather and slow elevators. However, if you’re 15 to 20 minutes ahead of schedule, don’t go straight to the reception lady to announce your presence-this might put undue pressure on the interviewer. Instead, catch your breath and freshen up in the restroom, or get some coffee at the cafeteria.

Dress neatly and appropriately.
Let the hiring manager see you in the job by dressing for the part. Pants, skirts and shirts should be pressed, while shoes should be shined. If not sure what attire is required for the interview, dress on the conservative side. If possible, call the company and ask.

Observe moderation.
Practicing restraint is a virtue when it comes to the interview. Too much of anything-no matter how good-can be distracting or annoying to the interviewer. So keep these in mind.

• Use minimal makeup, jewelry and perfume.
• Style your hair conservatively.
• Avoid excessive body movement (hand gestures, nods, shrugs).
• Stick to plain and simple polish.

Project rapport and confidence.
While it may seem unfair to be judged solely from that brief meeting, it’s a reality that 80% of hiring decisions are made on the candidate’s personality, and only 20% on skills. So project a hirable persona by following these guidelines:

• Shake hands firmly. If your hands are wet, try running them under lukewarm water and drying them well.
• Maintain eye contact. Experts suggest maintaining eye contact for no longer than 10 seconds to avoid staring. Be careful too to look him in the eye only. Don’t let your eyes roam on his balding pate or the big mole on his cheek, for instance.
• Keep your back straight when standing or sitting. Move confidently. Sit slightly forward in your chair.
• Ask questions. Don’t just nod and agree all the time! Delve deeper into what the interviewer is saying, or inquire about job-related details to move things along.
• Listen carefully, look interested and speak clearly.
• Be diplomatic. No negative statements or derogatory remarks about previous jobs, colleagues or employers.

Before the interview, work on your communication skills. Good grammar and coherent speech are compulsory. Listen to yourself when you speak-do you tend to ramble on, rush your words, or take overly long pauses? Talk to family members and friends, read aloud or practice in front of the mirror to become a better communicator.

Think positive and believe in yourself. If you don’t think you have what it takes to succeed, how can you convince a would-be employer to hire you?

Be mentally prepared to interview

by Regina Gozar-Posadas

Preparing for a prized interview entails much more than just knowing what to wear or where to go, looking neat and being on time. Beyond logistics and physical appearances, there should be constructive mental and psychological planning as well. Follow these steps to emerge a winner in your next interview:

Do some research. Learn as much as you can about the position, the company and the industry so you can assess and justify your suitability for the job. If the company has a website, check it out on the Internet. Be friendly and professional to employees you meet or speak with on the phone-they can be your allies in securing that coveted job.

Know your strengths and weaknesses. Review the skills, character traits and abilities you possess that can contribute to the company’s cause. Envision yourself in the position and think realistically of what you can do, improve or add to benefit the company.

Study your employment history so you can describe your work experience in detail. Get excellent references and bring samples of your work to show the interviewer. Practice enumerating your duties and accomplishments at each job.

Be familiar with the questions. Prep yourself for both the usual suspects (“Tell me about yourself.”) and tough-to-answer questions (“What are the benefits of hiring you over someone else?” Or “What can you do for the company?”) Think of questions from an employer’s standpoint and try to answer these positively.

Ask your own questions. Interviewers are not just after answers; they also want to know how you think and thus, are interested to hear intelligent, job-related inquiries from applicants.

Finally, try to imagine how the entire interview will go. Visualize yourself performing calmly and confidently from start to finish. Psych yourself up for anything that may happen, but always hope for the best. Good luck!

First Interview vs. Second Interview & How should I dress for an interview?

First and second interviews differ in major aspects.

First interviews are normally carried out by a human resources officer, whose intention is to check out your academic background, skills set and work experience against the info on your resume.

There is greater flexibility in the format of second interviews, which may involve a one-on-one meeting (probably with your potential immediate supervisor), panel or group interviews, or a series of interviews. The second interview is out to probe two key areas:

1. Your competency for the position
2. How you will fit in with the company and the staff

For more handy tips for the job hunt, grab your copy of JobStreet Classifinder, out every Sunday with the Philippine Star.

1. Take along interview essentials, such as pen and paper and your portfolio, which should include copies of your resume, transcript of records, work samples and a list of references.
2. Get a good night sleep on the interview’s eve so you’re fresh and alert on D-day. Eat a good breakfast and take along a small snack to keep you going throughout what might be a long day.
   
   
   
3. Don’t forget the cardinal rules of any interview: Arrive on time, wear proper business attire, and maintain eye contact with the interviewer. And don’t forget to smile!
4. Prep even more for the second interview, which may involve more people (including group or panel interviews), more tricky and in-depth questions, and definitely more pressure.
5. Recall your performance in the first interview and plan how to better handle any difficult scenes or questions should these occur again.
6. If possible, get the names and titles of the interviewers beforehand.
7. Be prepared to answer a broader range of questions, including behavioral, case and off-the-wall queries.
8. Be prepared to ask questions, and these should be more profound than those you threw the first time. (E.g., What skills and talents are needed to be effective in this job? What work values and attitude are best for this type of work?)
9. Bring to the next interview more details, such as new accomplishments, new knowledge about the company, and new examples to back up your claims.
10. Write a thank-you letter to the employer within three days of the callback.
    
    
    
    
    

    How should I dress for an interview?

    
    
    A few years ago, as a newbie applicant fresh out of college, I remember making my way to various job interviews dressed in black pants and a black blazer, sweating under the sun and wondering if there’s a more comfortable way to go about job hunting.
    
    Fresh graduates, used to the college dress code of jeans and T-shirts, get apprehensive taking on a more corporate look. I went to an interview dressed in cargo jeans and a shirt,” shares Crissy, a marketing graduate from a Manila university. “The company is in media and I thought that they had a relaxed dress code. The hiring manager took one look at me and I could tell she was annoyed. The interview didn’t even last fifteen minutes and, needless to say, I didn’t get a call for another interview. Should I have come in corporate attire? Wouldn’t I appear overdressed?”
    
    On this question, our Career Coaches advise dressing to impress – appropriately.
    
    "It is like selling yourself to employers," says Rem Villareal of Itochu Corporation. “Generally, one’s attire reveals some of his character traits – neatness, being organized, etc.”
    
    "I usually expect my interviewees to come in corporate attire, even though our office is in a residential community,” shares Melle Roxas-Pitalgo of iDnet Consulting, Inc. “In selling yourself and your expertise, what you wear – how you present yourself – is part of the package.”
    
    For Beth Pamatmat of Infodyne, Inc., dressing in corporate attire communicates to the interviewer that you are serious about the job. She also suggests doing some research first. Some companies adopt a more casual dress code but applicants can’t always be sure if the companies they are applying to subscribe to that dress code.
    
    The rule of thumb is to dress one or two levels higher than the job are applying for. Remember, it’s not so much that you’re trying to get hired because of what you wear, but it’s more a matter of not getting yourself eliminated from consideration because of how you present yourself.

Snag your dream job

Job satisfaction is a hot topic at the moment and according to recruiting experts Hays there are many people now actively looking for their dream job.

“Over the years I’v heard many people talking about finding their dream job. Most candidates however have no idea what their dream job is, let alone how to find it,” says Chris Mead, General Manager of Hays in Singapore.

Chris says there are no quick or easy answers but there are a few things you can do to help you find your way.

List your skills: “You need to think of the big picture and consider not only what professional experience you have, but also your talents and your hobbies. List the things you are good at and highlight those you enjoy doing.”

Describe your personality: “To help you determine what type of career you are best suited for, think about your personality traits. Are you meticulous with an eye for detail or are you strategic with a big picture view? Do you enjoy working in a team or do you prefer to work on your own?”

List your priorities: “List what is most important to you in your career and your values. For example, are you looking for a career that challenges and rewards you? Should it be something you are passionate about and inspired by? Is money more important to you than work/life balance?”

Identify what your dream job INS’t: “Here you should not only think about what type of roles but also what things you are not willing to compromise on, such as hours worked, pay and location. Consider also your values in this context; for example your dream job would’t undermine your values or take you away from the things that are important to you in life.”

Define your dream job: “The next step is to develop a loose description of your dream job.” Chris suggests you start by asking yourself these questions:

1. Who/what would you like to work with?
   
2. Where do you want to work?
   
3. What type of tasks do you want to work on?
   
4. What type of work will make you truly happy? This could be anything from working with animals to working with computers.
   

“Collating this information will provide you with a synopsis of who you are and will help you determine your dream job.”

Plan to snag your dream job: “Once you know what your dream job is, you just need to develop a plan to get it,” says Chris. He suggests you:

• Research the industry as well as the knowledge and skills you will need.
  
• Network and get to know people in the industry. Not only will this help you get a better understanding of the industry and if you like it, but it will put you in contact with potential employers.
  
• Take action. If you don’t already have the skills, how do you get them? Will you need training? Maybe you just need to update your resume to highlight a different skill set you already have.
  

Chris knows the value of snagging your dream job. “At Hays we work with thousands of people every day to connect them with the right job, which can transform their life for the better.”

CALL CENTERS

Career Overview
The IT outsourcing business is perhaps the brightest spots on the employment horizon today. And of all the activities being outsourced to the Philippines, including medical transcription and software development, none looks more promising than the call center service. Call centers, or contact centers, are communications- based service centers used by large companies to handle anything from customer complaints and inquiries to providing technical support. They offer a range of services that include five online chat, e-mail management, customer intelligence procurement and analysis, e-customer relationship management, interactive self-help, customer care service as well as voice communications.
These centers gained attention of businesses after major foreign companies started to establishing call centers in the Philippines to handle voluminous customer-related transactions. The outsourcing move is one way conglomerates in developed countries, such as the United States, cut down on the operational costs- by sub-contracting peripheral services to allow them to function as tighter units and focus on their core competencies.
What makes official extremely optimistic is the potential of call centers to bail the country out of its present troubles and reduce the unemployment rate. With the Filipinos' proficiency in English, warmth and customer orientation, as well as the ability to learn skills fast, the Philippines has a huge opportunity to capture a significant market share of the global multimillion-dollar call center industry.
Jog categories
CUSTOMER SERVICE
Customer service representatives are also known as call center agents, customer service associates, call center associates or customer care specialists. They compromise a large bulk of openings at call centers. Their main task is to field calls from local and foreign customers, handle complaints and inquiries as well as provide general information on products and services.
Customer service supervisors and managers come with such other titles as customer care supervisors and managers, call center supervisors and managers, team leaders, and shift supervisors and managers. They oversee and direct the work of customer representatives, ensuring the overall productivity and efficiency of their teams.
OPERATIONS
Operations managers manage the operations of large customer service or telemarketing teams to improve service processes.
Responsibilities

• Supervise team leaders and raise the team's performance in terms of service, productivity and quality levels.
• Work with team management ( team managers and supervisors ) to determine factors behind service failure, and develop and implement action plans addressing these
• Evaluate internal service processes and systems, and develop strategies to continuously improve service delivery.
• Provide leadership, guidance and support to create a positive and productive work atmosphere.

TRAINING
Training officers prepare call center agents to perform their function well. They hold training sessions on English language proficiency, proper speech and diction, call center technology, skills management and problem-solving techniques, customer service, and American culture and geography.
OTHER CAREERS
IT and technical support staff

• System programmers
• System analysts
• Computer technician
• Engineers (network, electrical, structural, test, etc.)
• Applications developers
• IT help desk officers

Administration and management service

• HR officers
• Accounting specialists
• General trans segregationists
• Secretariats and admin assistants
• Bookkeepers and general clerks

Entry Requirements
Customer service representatives:
Graduate of any four-year course, excellent oral and written English communications skills; at least one year experience in customer service with US customers or in a customer-oriented job an advantage; computer literate with typing speed of at least 25 words per minute; willing to work in shifts, particularly night shift.
Customer service heads: Preferably with degree in business, communication or psychology; one to two years of supervisory/management experience preferably in call center; excellent problem solving, organization and time management skills; flexible and able to move with change while managing a high-caliber workforce; excellent coach, mentor and role model; willing to work shifts, weekends and holidays.
Operations managers: Three to five years operations management experience in a call center environment; client or account management experience; contact center and service expert; familiar with technology and data processing

Finding Mr. Right

Granted, jobs Arne’t that easy to come by nowadays. Even that, however, is no reason to grab just about any offer that comes along and ruing a mismatch later on. Finding the right firm to partner with can ensure that you are constantly challenged and have opportunities for career growth. On the other hand, incompatibility can lead to bitterness and low productivity. Here are factors to consider before you say “yes”:

1. Compensation. Find out if you are getting a fair deal. Some of the things you need to know: Is the package competitive with the market or industry? Are there financial incentives such as annual salary reviews and performance bonus schemes? What about non-monetary perks? Does the company offer health insurance, retirement, employee assistance or other packages? Do research before you commit yourself.
2. Growth and vision. Look into the firm’s stability, growth potential, market share. Be sure that the company is braced for long-term business and INS’t about to collapse anytime soon. Find out if the employer has a clear-cut vision and if its values match yours. Try to get information about the company from its annual report, from business publications and from the Net.
3. Culture. Check if the culture suits your personality and work style. Is the atmosphere too casual or too corporate for you? Will you thrive in a deadline-oriented place, or do you prefer less pressure-cooker environs? Is the company strictly by the clock, or does it allow more flexible work hours? Will you enjoy working with the people in the workplace? Try to get a feel of the place during the interviews to give you an idea.
4. Philosophy. Does the company embrace a people-oriented outlook? This means it should have in place programs that develop employees’ capabilities and skills, a two-way communication system and a career plan for its staff. Is the atmosphere professional yet supportive? Are absenteeism and turnover at minimum levels? Ask the interviewer about these issues when she opens the interview for questioning.
5. Job profile. Do you know exactly what type of work you will do? Is it challenging and interesting? Or is it only a glamorized title for a position nobody wants? Does it show promise in terms of promotion and advancement? Are the demands of the job compatible with your lifestyle? Get a detailed job description and try to get inside info if you know someone who works in the company.
   
   

Happy hunting!

from JobStreet.com

1. Get into the right frame of mind. Know that job hunting is, more than anything else, a mind game. You have to psyche yourself up for the realities of the market. Only by having realistic expectations can you overcome the seemingly endless wait, the nonexistent interview calls and the outright rejection slips that will come your way. Give it your best, but understand that some things are simply beyond your control. Be optimistic.
2. Trade places with the interviewer. If you could switch places with the employer, you’d find yourself faced with hundreds of resumes to process. The only way to trim that mountain of files before the clock strikes five is to work smart: Eliminate the “nuisance candidates” from the list. Your task as job hunter is to make sure your resume survives the “massacre.”
3. Remember the 20-second scan. According to an HR director, he spends about 20 seconds at most reviewing a resume. That tells a lot about how you should handle yours. Here are some suggestions:
   • Pepper your resume with industry buzzwords that highlight your skills.
   • Use active verbs that indicate you make things happen.
   • Tailor your resume to match each position.
   
   
4. Make it easy on yourself. Job-hunting is hard enough; launching a frantic search for missing documents is a killer. Create a career portfolio that contains all you need: resumes, cover letters, thank-you letters, school transcripts, diplomas and degrees, awards, business cards, etc. You may have to make some revisions to suit the position, but using templates rather than working from scratch each time is a great comfort.
5. Get around. Now’s your chance to chat up people and not feel guilty that you’re idling your time away. Networking and getting personal really pay off, so here are ways to let everyone know you’re available:
   • Join industry associations and events. Be sure to bring lots of cards and resumes with you. You’ll never know when an opportunity will come knocking.
   • Practice a brief introductory speech. Be prepared with a short description of your work experience and skills so you don’t grope for words when you’re ask what you do.
   • Make technology your ally. Use the e-mail or cell phone to keep up with friends, relatives and past co-workers. They’ll remember you-and know where to reach you-if a lead does come up. Use job sites and avail of their services like free job alerts to keep you ahead of the pack.

PT Industri Collagen Indonesia

PT Industry Collagen Indonesia

Pioneer industry in manufacturing halal Ossie and DC (Calcium Phosphate) seeking potential candidates to fill in the following position:

Accounting Staff

Requirements:

• Male, max 28 years old


• Min. S1 graduate majoring Accounting with GPA min 3.00


• Min 1 years experiences in the same field (AR, GL, Cash, journal, budgeting), Fresh Graduates are welcome


• Familiar with computerized system (MS Office)


• Hard working and professional


• Good in English both oral and written

Only those who meet the above qualifications will be considered. Put the position on the email subject.

Please send your resume, complete CV, copy of certifications, references and recent photograph to:

hrd.dag@gmail.com

PT Bosch Rexroth

PT Bosch Rexroth

Advertised: 9-2-11 | Closing Date: 11-3-11

Bosch Regrowth -part of Bosch Group with businesses in Industrial Technology- specializes in Electric Drives and Controls, Hydraulics, Linear Motion and Assembly Technologies, Pneumatics, and Service.

In view of the company's plan to participate in the market's growth opportunities, we are looking for dynamic and self-motivate individual for the position of:

Senior Quality Management Officer
(Jakarta Ra ya)

Responsibilities:

• Responsible for operational quality activities at Bosch Rexroth Indonesia
• Responsible to coordinate quality activities in the ASEAN & Australia region
• Report to Central (Germany) Quality Management function
• Specialist leadership of the QMM functions in the region, act as contact person for internal departments
• Ensure exchange of experiences in the region
• Implementation and further development of the Bosch Rexroth Quality Management System in the region
• Coordination of process measurement and continuous improvement
• Planning, conduction and follow-up of internal audits
• Coordination of matrix certification for the region according to ISO 9001:2008
• Training, implementation and coaching of quality methods
• Claim handling in cooperation with production plants, coordination of processing major claims
• Quality reporting, implementation of quality meetings on different levels
• Additionally will be responsible for Facility Management & HSE activities in Bosch Rexroth Indonesia

Requirements:

• Bachelor/Master Degree - any field
• 5 years working experience in Quality Management role (within a multinational company is an advantage)
• Depending on candidate's qualification, Quality Manager position offered
• Knowledge of process-oriented quality management systems based on ISO 9001:2008
• Knowledge and experience in quality tools and methods (e.g. problem solving, 8D, risk analysis)
• Leadership experience
• Proficient knowledge of MS Office
• Good Presentation Skills
• Fluent in verbal and written English
• Willing to travel
• Knowledge of SAP QM functionalities is an advantage

Interested applicants are requested to write in a detailed resume and a photograph to:

HR Manager
PT Bosch Rexroth
career@id.bosch.com

COMPANY BACKGROUND
Product and Services:
Electric Drives and controls, Hydraulics, Linear Motion and Assembly Technologies, Pneumatics, Service

PT Wingoh Albindo job Requirements:

Needed Immediately

PT. WING OH ALBINOS, is a company manufacturing plastic components for industrial and employment opportunities are openas follows:

Assistant Production Manager

Requirements:

• Male max age 35 years



• Minimum Education D3/S1 Industrial Engineering



• Understanding & able to operate the injection machine



• Able to operate computer Ms.. Office & Internet



• Decisive, thorough, intelligent, spirited leaders and understand thesystem procedure



• Fresh Graduate



• Experience does not take precedence



• Remain around Tangerine's & Jakarta

QC Staff

Requirements:

• Male, age maximum 30 years



• Education D3/S1



• Understanding the use of measuring devices



• Able to operate computer Ms.. Office & Internet



• Thorough, diligent, tenacious



• Fresh Graduate



• Experience does not take precedence



• Remain around & Jakarta

Secretary

Requirements:

• Female maximum age 30 years



• Min.D3 education secretary



• Mastering Ms.Office and Internet Applications



• Active in English Oral / Writing



• Attractive, discipline, and initiative



• Minimum 2 years experience in their field



• Remain around Tangerang & Jakarta Barat

Accounting

(Tangerang & Jakarta Barat)

Requirements:

• Female maximum age 30 years





• Minimum Education D3/S1 accounting



• Understand & master the accounting cycle



• Mastering Lap.Keuangan & Closed Book



• Minimum 2 years experience in their field



• Remain around & Jakarta

Please send your resume to the address:

PT Wingoh Albindo

Jl. Faliman Jaya 22 Daan Mogot KM.19

Tangerang 15124

or

Email: Accounting@wingoh.com